Service & Emergency Repair

Korellis, US Gypsum roof load, Midwest Helicopter

Service & Emergency Repair

Providing exceptional service is the primary focus of the Korellis Service Department. Recognized as the largest service fleet in the area, we take pride in providing the highest quality of service to our customers 24/7/365. Our specialized maintenance crews are capable of repairing any type of roof system.

To better meet the needs of our customers, service techs are equipped with wireless tablet computers, cellular phones and cameras. Our GPS system enables the tech to utilize graphic displays of real-time traffic and automatic best choice routing. This allows for more effective response to emergencies and last-minute changes due to weather conditions or other factors. With hundreds of contract customers and a workload that ranges into thousands of hours of service work, it is imperative that the Service Manager has the capability to provide field technicians with instant data access.

Korellis offers a (web-based) VIP Customer Portal Account Management Service which provides service data for each individual facility:

  • Access current or past roofing project information
  • Quickly research repair histories
  • Track planned maintenance and life expectancy
  • Manage roof budgets
  • Track warranty information

At Korellis, we self-perform all of our work and we never subcontract

We are in compliance with the following organizations: